The 2023 South African Township CX Report

This third edition of the Township CX Report comes at a time when kasi communities are turning to digitalisation to weather some of the toughest storms in the South African economy. Let’s dive into fresh insights on brand perceptions, spending and savings trends in township communities.

The Internet, Selling & Working Online

The internet is quickly becoming everyone’s friend as more people within township communities are finding and creating more opportunities for themselves online. This is possible through increased access to faster internet for R5 a day.

Take the Next Step

Explore the full report, leverage insights available to position your business